Shipping policy

As of 18 May 2021 : Deliveries are delayed in current times +3/+5 Days. Anything you order, will definitely be delivered. Delivery time will be intimated to you within 3 Working days. Incase you cant wait, refund or store credit is always there. Your money is safe with us always, buy or return or cancel, you get whats due.

1. We are taking great care in delivering your products after COVID, and we partner only with reputed national couriers. Free Shipping will be removed by May 2021.

2. Your product will be packed and will be ready to dispatch within 3 Days. Delivery should reach you with 4 Working Days. Delivery in Kolkata and WB is faster than across India. Custom Orders have a custom time line upto 15 days from date of payment. Since each craftsman and artisan’s process is unique, shipping times may vary. Look for shipping info on the product page for individual shipping times.

3. Our courier partners will be able to deliver the shipment to you between Monday through Saturday: 9am to 7pm. Working days exclude public holidays and Sundays. Delivery time is subject to factors beyond our control including unexpected travel delays from our courier partners and transporters due to weather conditions and strikes.

4. As soon as your package ships, we will email/whatsapp you your package tracking information.